Salesforce’s Einstein Copilot

Salesforce's Einstein Copilot delivers trusted responses as it’s grounded in   company's data and metadata which enables it to deeply understand business and customer relationships.           

Source : Salesforce.com                  

Salesforce's Einstein Copilot delivers trusted responses as it’s grounded in   company's data and metadata which enables it to deeply understand business and customer relationships.

Seamlessly integrated into Salesforce applications, Einstein Copilot enhances user experience, boosts productivity, and enhances customer service by responding to inquiries, generating quotes and content, and automating actions.

Unlocking Einstein Copilot is made possible for Salesforce users through an Einstein 1 Editions which seamlessly integrate Data Cloud, AI, and CRM into a unified offering.

Achieving this is facilitated by the integration of a conversational UI, a robust large language model, and reliable company data. This amalgamation empowers Salesforce users to harness the capabilities of generative AI, fostering innovative interactions with their applications.

Einstein Copilot Capabilities :  

• Grounding prompts in Data Cloud  
• It supports Out-of-the-box Actions
• Customize for specific business needs: Sales, Service, Marketing, Commerce and Industry Specific use cases. 
• Reasoning engine interprets intent & Choose best actions to perform
• Generating trusted responses and actions which can be automated using automation landscape.